When you need help that’s managed in UW Connect — such as via help@uw.edu or ischelp@uw.edu — you’ll have one unchanging REF record per issue, regardless of supporting unit or issue type; they’ll show in My Requests.
UW-IT News
Stay connected with MyUW mobile apps for iPhone and Android
The MyUW app is available for your iPhone or Android device to help you stay connected to resources and content you need every day, including quick links to Workday and Directory Search, among others.
Increase in TRF will help address rising costs for various services
The Technology Recharge Fee (TRF) — for fiscal year 2024 and effective July 1 — will increase for academic and administrative units and medical centers to address escalating costs across several areas.
Build a website easily with UW Sites
Get your UW-branded website up and running easily using UW Sites, a WordPress-based service supported by UW-IT.
Knowledge Navigator’s redesign and launch completed and ready for use
The redesign and relaunch of Knowledge Navigator, the one source for data definitions for decision makers across the UW, was successful. Visit now to see home and help page enhancements.
Keep forgetting your passwords? Get a password manager
Automatically fill in passwords and safely share passwords with others by using LastPass, a secure browser-based password management tool. Available to UW employees with a valid budget.
Building a wall against cybercriminals
Major accomplishments in 2022 are helping the UW build a more secure online environment and reduce the risk from cybercriminals.
UW-IT tackles data traffic bottlenecks
Learn why UW-IT invested more than $2 million in the last year to ensure your data and your work online moves smoothly from your desktop to where it needs to go.
Keep Duo Mobile updated on your device for effective 2FA security
Duo, the UW’s two-factor authentication app, is ending support for older operating systems. Learn what you need to do to continue using Duo authentication.
UW Research gets a boost from interdepartmental alliances
Learn how centrally managed computing services are easing the burden for researchers, and how key alliances across the University are attracting top data researchers and funding.