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Last updated: December 2, 2024

Looking for answers?

Visit the UW-IT Knowledge Base for self-help resources about the technology tools, services, and resources provided by UW Information Technology.

Go to the Knowledge Base

Outages & Service Status

The UW-IT Outages & Service Status page lists known issues we are working on.

Go to the Service Status page

My Requests

If you submitted a request using your UW NetID, you can check the status in My Requests.

Go To My Requests

Contact UW-IT

If none of the above resources address your need, and you still need help with a UW-IT-provided service, contact us – we’re available 24/7.

Contact UW-IT


IT Departments For Other UW Campuses

Support for IT services at the UW Tacoma and UW Bothell campuses is provided by their respective IT department:

UW Bothell IT
Supported services: UWB-IT Service Catalog
Contact info: Getting Help From UW Bothell IT

UW Tacoma IT
Supported services and contact info: UW Tacoma IT

Contacting UW Medicine IT

For assistance with services provided by UW Medicine IT, such as AMC accounts, Epic, and Citrix, please contact them directly.

Email: uwmhelp@uw.edu
Phone: (206) 520-2200
Web: UW Medicine ServiceNow