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UWIT Metrics

Last updated: March 20, 2026
Audience: All UW

Enabling Our Strategy

Guided by our four strategic anchors – Trusted Solutions, A Great Place to Work, You Get Me Relationships, and Global Impact – UWIT leverages key performance indicators, metrics and survey results to ensure we are meeting the needs of the University and delivering results towards our mission, values and strategy.

The measurements below are a few examples of how UWIT is regularly gauging our performance in key areas to deliver on our strategic anchors and meet the evolving needs of the UW community.

Key Performance Indicators (KPIs)

How well we are advancing our strategic commitments to the UW?

OUR KPIs

Operational Metrics

How well are we meeting our operational commitments to our customers?

OUR OPERATIONAL METRICS

Annual UWIT Customer & Partner Survey Results

How do our customers and partners perceive, and feel about, UWIT?

SURVEY RESULTS


Questions?

Contact us and mention the UWIT Customer Analytics Team in your request.