Enabling Our Strategy
Guided by our four strategic anchors – Trusted Solutions, A Great Place to Work, You Get Me Relationships, and Global Impact – UW-IT leverages key performance indicators, metrics and survey results to ensure we are meeting the needs of the University and delivering results towards our mission, values and strategy.
The measurements below are a few examples of how UW-IT is regularly gauging our performance in key areas to deliver on our strategic anchors and meet the evolving needs of the UW community.
Key Performance Indicators (KPIs)
How well we are advancing our strategic commitments to the UW?
Operational Metrics
How well are we meeting our operational commitments to our customers?
2025 UW-IT Customer & Partner Survey Results
How do our customers and partners perceive, and feel about, UW-IT?
Questions?
Contact us and mention the UW-IT Customer Analytics Team in your request.