UW Connect
UW Connect is a service management tool that streamlines UW departments' operations by integrating service requests, issues, and tasks into a single system on ServiceNow’s “Now” Platform. It allows for efficient record transfers, capturing customer requests through forms, and consistent communication through its case management system.Help with UW Connect
Important articles about UW Connect from the UW-IT Knowledge Base.
UW Connect Referene Numbers
Reference Number - or "REF" - is a customer-facing record that will provide a simplified experience via UW Connect.
About Reference Numbers