Our online chat services connect you with either UWIT’s AI support agent or a customer service professional in the UWIT Service Center for real-time support.
- For immediate assistance: Instead of starting a chat session, please call us at 206-221-5000.
- To report an incident or service outage: Instead of starting a chat session, please visit UWIT’s Service Status page.
AI Support Agent (Beta)
Our AI support agent is in beta testing.
Try it out and help improve its performance!
UWIT Live Agent
UWIT staff can only provide help for services that UWIT provides. If your inquiry is not related to a UWIT-provided service, try searching UW contacts to find the right contact.
Please note that UWIT Live Agent chat may be unavailable at times.